HRM For Tourism Board Question Paper 2021

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TRIBHUVAN UNIVERSITY
FACULTY OF MANAGEMENT
Office of the Dean
August 2021
Full Marks:60 Pass Marks:30 Time:3 Hrs.
TTM 331:
HRM For Tourism

Candidates are required to give their answers in their own words as for as practicable.
The figures in the margin indicate full marks

Long Answer Questions
Section "A"

Brief Answer Questions:

[10 × 1 = 10]
1.

Write down the full form of BARS, MBO, HRIS and HRP in management.

2.

Point out any three external source of recruitment.

3.

What do you mean by work force diversity?

4.

What are the forms of extrinsic motivation?

5.

What are the major elements of wages and salary programs?

6.

What do you mean by 360° feed back?

7.

What is the major motive of job analysis?

8.

What do you mean by reference checking?

9.

List out the methods of training effectiveness measurement.

10.

What are the major benefit for the employee as indicated by the law?

Section "B"

Short Answer Questions:

[6 × 5 = 30]
11.

Define Human Resource Management and also explain the contemporary challenges of HRM in tourism and hospitality industry.

12.

Explain the importance of human resource planning in tourism and hospitality industry.

13.

What are the basic criteria while selecting trainers?

14.

What is the role of the managers towards performance appraisal?

15.

What is compensation? How union influence on pay decision?

16.

Explain the need of training effectiveness.

Section "C"

Comprehensive Answer Questions:

[2 × 10 = 20]
17.

What is recruitment? Explain the method of recruitment while selecting employee in an organization?

18.

Does Maslow's need hierarchy theory is applied in current changing context? Explain and interlink it with motivation hygiene theory.